FAQ

No, we are categorically against animal testing. All EDERRA products are cruelty-free. We carefully select the ingredients and test their effectiveness in vitro (in the laboratory) and in focus groups of volunteers.

The choice of shampoo depends on the type of scalp, and the choice of mask and conditioner depends on the condition of the hair length. If in doubt, write to us in the chat (WhatsApp/Telegram). Our consultants will analyze your current care for free and help you choose the perfect set from EDERRA.

It takes 1-2 business days to assemble and ship an order. Delivery time depends on your region: in the capital, usually 1-2 days, in other cities — from 3 to 7 days. After sending, you will receive a tracking number by email to track the path of your parcel.

We use mild assets and safe preservatives, so most of our products are suitable for use during pregnancy and lactation. However, we always recommend that you show the full composition (listed on each product page) to your doctor before use.

At the moment, we are working on 100% prepayment on the website. This allows us to immediately start assembling the order and make the delivery process as fast and contactless as possible. All payments are securely secured.